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Privacy Policy

1. Introduction

Alu Decor is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information that you provide directly to us through our website, including the contact forms for our glass, aluminium, and Duradek Africa flooring services. This may include:

  • Contact Data: Name, email address, and phone number.
  • Project Data: Installation addresses and service requirements.
  • Transaction Data: Details for quotes and invoices.

3. How We Use Your Information

We use your personal information to:

  • Provide requested quotes for aluminium systems and SPC flooring.
  • Coordinate on-site measurements and professional installations.
  • Communicate with you regarding your inquiries or orders.
  • Comply with legal and regulatory requirements (such as SAGGA certification).

4. Information Sharing

We do not sell your personal data. We only share information with third parties in the following circumstances:

  • Service Providers: With contractors or delivery teams required to complete your installation.
  • Internal Divisions: Between Alu-Decor and Duradek Africa to provide comprehensive home solutions.
  • Legal Requirements: When required by South African law.

5. Security of Information

We implement appropriate technical and organizational measures to secure your data against unauthorized access, loss, or destruction.

6. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction or deletion of your personal data.
  • Object to the processing of your information for marketing purposes.

7. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact our Information Officer:

  • Name: Chris Slabbert.
  • Email: sales@alu-decor.co.za.
  • Phone: 010 448 1398.
  • Address: 68 Raebor Road; Unit 5 B, Benrose, South Africa.
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